Real-World Applications

See How Teams Use Claform

From measuring customer loyalty to conducting global market research, explore the use cases that organizations rely on every day to collect, analyze, and act on feedback.

35+
Question Types
190+
Countries
99.9%
Uptime SLA
< 2 min
Avg. Setup Time

Explore Use Cases

Purpose-Built for Your Goals

Each use case comes with tailored templates, distribution strategies, and analytics dashboards designed for your specific feedback objectives.

Customer Feedback

Transform customer feedback into actionable growth strategies. Collect NPS, CSAT, and CES scores across every touchpoint, then leverage AI-powered sentiment analysis and churn prediction to retain your best customers.

40%
Avg. satisfaction increase
3x
More responses collected
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NPS, CSAT, CES surveys
Multi-channel distribution
AI sentiment analysis
Churn prediction
Real-time dashboards
CRM integrations

Employee Engagement

Build a thriving workplace culture with continuous pulse surveys, 360-degree feedback, and AI-driven engagement scoring. Distribute via Slack, Teams, email, or kiosk mode for frontline workers who do not sit at a desk.

35%
Engagement improvement
47%
Avg. response rate
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Pulse surveys
360-degree feedback
Anonymous responses
Slack/Teams integration
Trend tracking
Engagement scoring

Market Research

Conduct research-grade studies at scale with 35+ question types, advanced logic, quotas, randomization, and piping. Reach global audiences via SMS, WhatsApp, and email across 190+ countries with AI-powered text analysis.

190+
Countries reached
70%
Faster than panels
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35+ question types
Advanced logic & piping
Quotas & randomization
Cross-tabulation
AI text analysis
Global distribution

Education & Academic

Empower learning with smart assessments, quiz scoring across 8 modes, timed exams, and automated grading. Deploy via mobile SDK for apps, kiosk for on-campus collection, or email and SMS for remote learners.

8
Quiz scoring modes
6
Languages supported
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Quiz scoring (8 modes)
Timed assessments
Question library
Mobile SDK
Multi-language support
Performance analytics

Healthcare & Patient

Patient-centered feedback collection built for compliance. HIPAA-ready surveys with SMS and voice IVR for post-visit follow-up, kiosk mode for waiting rooms, and encryption with complete audit trails.

3x
Higher response rates
100%
HIPAA-ready
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HIPAA-ready
Patient satisfaction (HCAHPS)
SMS/Voice follow-up
Kiosk for waiting rooms
Audit trails
Healthcare CRM sync

Enterprise Feedback

Scale your feedback program across the entire organization with SAML SSO, white-label branding, unlimited surveys and responses, dedicated support, custom SLAs, and a full REST API with webhooks.

99.9%
Uptime SLA
24/7
Dedicated support
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SAML SSO & MFA
White-label branding
Unlimited surveys
REST API & webhooks
Custom SLAs
Dedicated CSM

Platform Advantages

Why Teams Choose Claform

Every use case is powered by an enterprise-grade platform with the flexibility, security, and integrations you need.

Launch in Minutes

Pre-built templates for every use case. Choose a template, customize it, and start collecting responses in under two minutes.

8 Distribution Channels

Reach any audience via email, SMS, WhatsApp, voice IVR, web, mobile SDK, kiosk, or print with QR codes.

AI-Powered Insights

Go beyond charts. Sentiment analysis, churn prediction, health scoring, and benchmarks across 20 industries.

Enterprise Security

SOC 2, GDPR, HIPAA-ready, SAML SSO, MFA, RBAC, encryption at rest and in transit, and complete audit trails.

Team Collaboration

Shared workspaces, role-based permissions, comment threads, and real-time collaboration across your organization.

Powerful Integrations

Salesforce, HubSpot, Slack, Teams, Mailchimp, Klaviyo, Make, Zapier, and a full REST API with webhooks.

Ready to Get Started with Your Use Case?

Join teams worldwide collecting smarter feedback. Start free and scale as your needs grow.

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