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Integration

Claform + WooCommerce

Find the WooCommerce customer by email and update their record from survey responses as a workflow step. Store URL and REST API keys.

Claform logoWooCommerce logo

How do you connect Claform to WooCommerce?

Enter your store URL and a WooCommerce REST API consumer key and secret on the Integrations page. In a workflow, add a WooCommerce step that finds the customer by the respondent's email and updates their name and details from the answers. Every sync is logged.

Category
E-commerce
Connection
API key or token
Data flow
Claform sends data to WooCommerce
Plan
From Business

WooCommerce website

What you can do with the WooCommerce integration

Everything listed here is built into Claform today.

  • Find the WooCommerce customer by email and update their name and details from the response.

  • Available as a step in Claform workflows, with conditions, retries and run history.

  • Every delivery to WooCommerce is logged with its status, and the connection can be tested from the dashboard.

API key or token

How to set up the WooCommerce integration

Four steps from your Claform dashboard.

  1. In WooCommerce, create an API key or token for Claform from your admin or developer settings.

  2. Open Integrations in your Claform dashboard, choose WooCommerce and paste the key; Claform tests it before saving.

  3. Choose what to send and map your questions.

  4. Send a test response and check the delivery log.

Which plan includes WooCommerce?

The WooCommerce integration is included from the Business plan upwards. Higher plans include it too.

What teams use Claform + WooCommerce for

  • Customer profile updates

    Keep names and details current from forms.

  • Post-order feedback

    Satisfaction answers tied to the customer.

  • Preference surveys

    Record preferences on the customer.

WooCommerce integration FAQ

Which permissions do the keys need?

Read/Write on customers. Claform matches on the exact email and never updates a different customer.

Which Claform plan do I need for WooCommerce?

The WooCommerce integration is included from the Business plan upwards. You can start on the free plan and upgrade when you are ready to connect it.

Is the WooCommerce connection secure?

Credentials for WooCommerce are encrypted before they are stored, never shown again in full, and only ever sent to WooCommerce's own hosts. You can disconnect at any time from the Integrations page.

What happens if a delivery to WooCommerce fails?

Each delivery is logged with its status. Workflow steps retry according to the policy you set, and a connection whose credentials stop working is marked as expired so you can reconnect.

Ready to connect WooCommerce?

Create a free account, build your survey and connect WooCommerce from the Integrations page.

WooCommerce and its logo are trademarks of their respective owners. Claform is not affiliated with or endorsed by WooCommerce; the name is used to describe the integration.