Terms of Service

1. Definitions

• "Service" refers to the Claform website and application
• "User" refers to any individual or entity using our Service
• "Account" refers to a registered user account on our Service
• "Content" refers to surveys, questions, responses, and other data
• "Subscription" refers to paid access plans for the Service

2. Account Terms

2.1 Account Creation

• You must be at least 16 years old to use this Service
• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account credentials
• One person or entity may not maintain multiple free accounts

2.2 Account Security

• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorized access
• We recommend enabling two-factor authentication

3. Acceptable Use

4. Your Content

4.1 Ownership

You retain all ownership rights to your Content. By using the Service, you grant us a limited license to host, store, and display your Content solely to provide the Service.

4.2 Responsibility

You are solely responsible for your Content, including ensuring you have the right to collect and process any personal data through your surveys in compliance with applicable laws.

4.3 Data Processing

When you collect personal data through surveys, you act as the data controller and we act as a data processor on your behalf. You must comply with all applicable data protection laws.

5. Subscriptions and Payment

5.1 Billing

• Paid subscriptions are billed in advance on a monthly or annual basis
• Prices are subject to change with 30 days' notice
• All fees are non-refundable except as required by law

5.2 Cancellation

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• You retain access to your data and can export it before account deletion

5.3 Free Trial

We may offer free trials. At the end of the trial, you will be automatically enrolled in a paid subscription unless you cancel before the trial ends.

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Claform and is protected by international copyright, trademark, and other intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAFORM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

10. Indemnification

You agree to defend, indemnify, and hold harmless Claform from any claims, damages, or expenses arising from your use of the Service, your Content, or your violation of these Terms.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination:

• Your right to use the Service will cease immediately
• You may request export of your data within 30 days
• We may delete your Content after 30 days

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Claform is established, without regard to its conflict of law provisions. The specific governing jurisdiction is available on request.

Any disputes arising from these Terms will be resolved through binding arbitration administered by a recognized arbitration body in the applicable jurisdiction, except where prohibited by law.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.